As most of our products are perishable we always use reliable courier services that help us provide our customers with an easy, hassle free delivery service. All are deliveries are on a next day service. We track all parcels and can provide you with an estimated time of delivery, within the hour. We don’t just ship and ignore, we make sure you receive it.
- FIRST CONTACT
Before shipping we will contact you to confirm order and delivery.
- DELIVERY DAYS
Wednesday and Fridays. (If these days are not suitable for you please contact us and we will always try to help.)
- DELIVERY TIMES
Between 8am–5pm. Don’t worry, we know this window is too big to wait in all day! We will send you a text message on the day of delivery with a 1 hour window for time of delivery.
- IF YOU CAN NOT BE HOME
We can instruct the courier to leave the parcel in a safe place or with a neighbour. Please let us know in advance or add notes when placing order.
- PACKAGING – WILL IT REMAIN FROZEN?
All our frozen products are boxed in specialised insulated packaging which keep your products frozen for up to 48 hours.